Product Manager (Product Lead / Product Owner)

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About the Company and the Role

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At System-3, we are a fast-growing HR-tech start-up based in Toronto, Canada. Our company is dedicated to identifying leadership excellence through our innovative Leadership Simulation solution. Our simulation measures whether current or emerging leaders deploy today’s must-have leadership competencies when under executive pressure. Our clients use our solution for identifying emerging talent, succession planning, and executive selection.

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We’re seeking a driven and collaborative Product Manager to guide our product development processes, prioritize features, and work closely with cross-functional teams to deliver exceptional outcomes. If you are passionate about managing the product lifecycle, enabling cross-functional collaboration, and helping shape the future of HR technology, this role is for you. 

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Position Overview

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As a Product Manager, you will oversee both the strategic and operational aspects of our flagship product—trusted by organizations across multiple industries and use cases. This is a unique opportunity to work on a product that combines the rigor of SOC 2 compliance with the agility of rapid, innovation-driven iteration. You’ll lead sprint planning and prioritization efforts, collaborate with stakeholders to align product goals with business objectives, and engage directly with clients to deliver impactful solutions.

Working closely with the CEO and cross-functional teams, you’ll play a pivotal role in refining a product that balances enterprise-grade security with cutting-edge adaptability and innovation.

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‍Location: Hybrid, Toronto, ON

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Experience

• At least 3 years of experience in product management, product ownership, or a related role.
• Proven experience in B2B environments, with additional familiarity in B2C being a plus.
• Successful track record of building standalone, self-service SaaS products.
• Hands-on experience in startups/scale-ups, HR tech, or similar fast-paced environments.
• Client-facing experience, including onboarding, training, and product support.

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Skills

• Expertise in Agile methodologies and product management frameworks.
• Strong ability to identify revenue and commercial opportunities and translate them into actionable strategies.
• Expertise with AI, automation, and/or integrations, emphasizing scalability and impact.
• Exceptional collaboration and communication skills to align cross-functional teams and stakeholders.
• Resilience, adaptability, and the ability to pivot comfortably in a dynamic environment.
• Pragmatic and detail-oriented, with a focus on balancing big-picture strategy with tactical execution.
• Proficient in creating scalable, user-friendly, and enterprise-grade solutions.

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Core Competencies

• Goal oriented
• Strategic
• Innovative
• Adaptable
• Persistent
• Transparent

Key Responsibilities

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Strategic Leadership and Advisory

• Act as a trusted advisor to the CEO, contributing to strategic decision-making and long-term product vision.
• Identify and prioritize commercial opportunities by understanding market trends and customer pain points.

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Product Strategy

• Develop strategies for leveraging AI, automation, and integrations to enhance the product and create scalable solutions.
• Lead prioritization of the product evolution using decision-making methodologies and frameworks to align with business objectives and client needs.
• Gain a deep understanding of client feedback and pain points, market trends, and strategic opportunities.

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Client-Centric Innovation

• Collaborate directly with clients to validate concepts and ensure features address real-world use cases.
• Prioritize opportunities that drive revenue generation and foster deeper client engagement.
• Balance user-centric design with technical feasibility for scalable, intuitive solutions.

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Documentation and Metrics

• Maintain detailed internal documentation, user guides, and release notes that articulate product functionality and value.
• Track and report on product KPIs such as feature adoption rates and NPS, using insights to drive continuous improvement.

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Operational Excellence and Delivery

• Drive Agile ceremonies, including sprint planning, backlog grooming, and retrospectives, ensuring efficient execution.
• Monitor progress, remove blockers, and ensure a steady pace of development, iteration, and QA.
• Focus on delivering a self-service SaaS experience with user-friendly design and enterprise-grade security.

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Why Join Us?

• Be a key driver of product development in a fast-growing HR-tech startup, contributing to a transformative SaaS product trusted by organizations across industries.
• Lead with resilience and adaptability, embracing challenges and delivering results with a commitment to excellence.
• Work on innovative projects involving AI, automation, and system integrations, driving the evolution of leadership development tools.
• Collaborate directly with senior leaders to shape the future of leadership technology.
• Thrive in a flexible, achievement-oriented, and fast-paced environment where challenges fuel creativity and rapid progress delivers tangible results.

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System-3 is committed to building a team of talented and diverse people to drive our business. Our core commitment is to bring objective data to talent selection and development, thereby building a pipeline of diverse executive leaders. If our mission resonates, please apply. We are excited to get to know you!

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